Some thoughts that arised in my head after a conversation in my house tonight:
Is being in a bad mood bad?
Can someone appear to be in a bad mood and not be?
Is there a difference between being rude, mean, and assertive?
Is it possible to be assertive and patient?
Can someone post pretending to be in a good mood and not be?
HP ~ Hewlett Packard
I dislike this company more than any other company. They have horrible customer service and a huge lack of knowledge of their own company and procedures. Today I talked to 12 people, first I asked Connie who I should contact (she's technically my company contact that doesn't help all too much). I called the # she said, got transferred to 5 other people, and then they sent me to Connie's voicemail... Hmmm... something just may be wrong here. I tried again...I spoke to 4 more people... Then I finally went to my contact that always will help me...Why is one return so hard? Why do I feel like I should help my friend's boyfriend get everything returned? I spent 2 hours today talking to HP and making flow charts so we can escalate this on our side. I just don't get it.... For being such a huge company.... you would think that they would actually take care of their resellers and try to keep our business. For all you people out there wanting to buy a HP product.... Don't! Go to Toshiba, go anywhere besides HP... maybe even IBM.
Sorry for my rambling.... just venting and getting all my frustrations out. :)
Anyways, back to my original thought....
So that obviously got me in a bad mood today...
Than I wonder.....
Why is it that when I'm rude and people can hear my voice shaking from frustration, do I get helped more? Why is it that they all of a sudden know that I know what I am talking about and will actually get me what I want? It's like they say.... "Hey, I need to be rude so that you can be mean back, and then I will help you.... Come on,... come on... you can do it."
Anyways, feel free to comment and answer my questions... or just rebuke...
I'll be okay... If I get my return phone call tomorrow! :) lol
Seriously though. I try to have integrity at work... I really do. I want to have the fruit of the Spirit in my life at all times ~ while I'm at work, while I'm at home, when I'm with my friends, and when I'm by myself. Lord, help me be patient when I contact Ron tomorrow morning. Help me be patient to them and still be effective. Help me be able to have evidence of You living in me at all times. Help me run to You during these times and lean on You for my patience. You always gave me patience as You promised when I worked with the special needs children, I know You can continue to do it again.
Subscribe to:
Post Comments (Atom)
1 comment:
Being in a bad mood isn't bad.
How you treat others is the matter.
Post a Comment